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Solicitation Policy​

Based on the "Act on Sales, etc. of Financial Instruments," our company has established the following solicitation policy regarding the sale of financial products. We are committed to appropriate product sales in compliance with the Insurance Act, the Insurance Business Act, the Act on Sales, etc. of Financial Instruments, the Financial Instruments and Exchange Act, the Consumer Contract Act, the Act on the Protection of Personal Information, and other relevant laws and regulations.​

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We strive to sell insurance from the customer's perspective​

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  • As an insurance agency, we work to acquire and continually refine our knowledge, and devise our explanation methods so that customers can fully understand product content, striving to provide clear, easy-to-understand explanations.

  • We comprehensively consider the customer's knowledge and experience regarding the product, their financial situation, and their purpose for purchasing, and strive to provide explanations that align with the customer's intentions and actual circumstances so that they can select an appropriate product.

  • For investment-type products that are significantly affected by market trends, we strive to provide appropriate explanations of the risks involved.

  • When selling products, we give full consideration to the time, place, and method of sale, standing in the customer's shoes.

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We strive for appropriate business operations

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  • We handle customer information appropriately and manage it strictly.

  • We reflect customer opinions and requests in product development and sales methods.

  • In the event an insured incident occurs, we strive to pay insurance claims promptly and accurately in accordance with the terms of the contracted product.

  • From the standpoint of preventing fraudulent acquisition of insurance claims, we strive for appropriate product sales, including setting appropriate insurance amounts.

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Our company is an agency for both non-life insurance and life insurance; we act as an agent for the conclusion of non-life insurance contracts and as an intermediary for the conclusion of life insurance contracts.

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